This journal uses the Open Journal Systems (OJS) platform developed by the Public Knowledge Project (PKP). For author guidance, see OJS Author's Guide.
This journal uses the Open Journal Systems (OJS) platform developed by the Public Knowledge Project (PKP). For author guidance, see OJS Author's Guide.
Welcome to Poslovna izvrsnost – Business Excellence! We invite original contributions aligned with the Journal's aims and scope on business performance, quality, and organizational excellence. We're committed to the highest ethical and professional standards in all aspects of publication. Please review the following guidelines carefully before submitting manuscript online.
The following timeline represents the typical processing flow. Actual durations may vary depending on the topic, quality of the submission, reviewer availability, and other factors. All published articles include submission, revision, acceptance, and publication dates in their metadata for full transparency.
Initial editorial check: ~ 2 weeks
Peer review completion: ~ 4 - 6 weeks
Editor decision: ~ 2 weeks
Revision submission by author: ~ 4 weeks
Open Access and Author Fees
The Journal operates under a Diamond Open Access model
No submission, processing, or publication fees (NO FEES) are charged at any stage
All articles are freely accessible upon publication.
Only individuals who have made a substantial scholarly contribution to the manuscript may be listed as authors
All authors must approve the final version prior to submission
Contributors not meeting authorship criteria (e.g., administrative or technical support) should be acknowledged in a separate Acknowledgments section
Authorship should be established at submission. Changes to the author list (addition, removal, or reordering) are generally not permitted after submission
During peer review: requests for changes will be considered only in exceptional cases, with a written justification and the approval of all listed authors. The Editorial Board will decide in accordance with COPE guidelines
After acceptance: changes to authorship are not permitted except in rare and well-justified circumstances, subject to Editorial Board approval
All communication with the editorial team is treated as confidential prior to a formal editorial decision. During the peer-review process, the identities and affiliations of authors remain anonymous to reviewers (double-blind review).
Upon acceptance of a manuscript for publication, the editorial team will manage all subsequent correspondence, including proofreading and metadata preparation. Authors are expected to respond promptly and thoroughly to all editorial queries, reviewer comments, and revision requests.
Authors are expected to:
Read before submission
Submit original and accurate work
Avoid misconduct such as plagiarism, data manipulation, or duplicate submission
Disclose all funding sources and the role of sponsors, if any
Indicate if the submitted article is derived from a thesis, dissertation, or institutional research project to ensure full research transparency
Misconduct will be handled according to COPE-recommended procedures.
By submitting a manuscript to the Journal, all authors confirm that they have read, understood, and agreed to abide by the journal’s editorial policies and ethical guidelines.
Research involving human or animal subjects must be conducted in accordance with recognized ethical standards. Authors must confirm:
Ethics committee approval
Informed consent (if applicable)
Privacy protection for sensitive data.
In addition, authors must ensure they have obtained permission to use any copyrighted materials, proprietary data, or content involving third-party intellectual property, where applicable.
Please include relevant ethics approval and permission details in the manuscript where appropriate.
All authors must disclose potential conflicts of interest, including financial (grants, employment, investments) and institutional or personal connections. Disclosures must appear on the title page of the manuscript. Please refer to our 'Conflict of Interest Policy'.
For details regarding our complaint resolution process, please refer to our 'Complaints Policy'.
If you have any questions, please contact:
✉ editor-be@net.efzg.hr
Subject: Author Inquiry – [Your Topic]
Indexing & Abstracting
Directories
National Portal
To give your manuscript the best chance of publication, follow these Manuscript Preparation Guidelines.
Original Research Articles (5,000–8,000 words): empirical, data-driven studies (quantitative, qualitative, or mixed methods) that generate new empirical evidence or test existing theoretical frameworks.
Review Articles (4,000–7,000 words): critically review existing research in a defined area. They compare key studies, highlight consistent findings and gaps, and outline directions for future work.
Preliminary Communications (4,000–7,000 words): reports of initial or partial findings from ongoing research, intended for early dissemination.
Professional Papers (3,000–6,000 words): peer-reviewed applied contributions that translate theoretical insights into professional or managerial practice rather than presenting new empirical data.
Book Reviews and Commentary (up to 2,000 words): invited contributions providing critical reviews of recent scholarly books or commentary on current issues relevant to the Journal.
*Word counts exclude references, tables, figures, and appendices.
The Journal may consider extended and substantially revised versions of papers previously presented at academic conferences.
Eligible submissions must be based on conference abstracts only - not on full papers published in proceedings.
Manuscripts must demonstrate significant new content or analysis beyond the original conference version.
Such papers are treated as new submissions and undergo independent peer review.
While the Journal follows a double-anonymous process, complete anonymity cannot always be maintained for publicly presented work.
Authors must acknowledge and cite the original conference source, including any reused tables, figures, or data.
Accepted papers must state the conference title, date, and location.
As of August 2025, only manuscripts written in English will be accepted for submission.
All editorial correspondence, peer review, and production communication are conducted in English.
Manuscripts must be written in clear, grammatically correct academic English. The editorial office does not provide extensive language editing; manuscripts with poor language may be desk-rejected or delayed.
All manuscripts must be submitted in MS Word (.docx) format. PDF submissions are not accepted. Manuscripts should be prepared in accordance with the APA Style, 7th Edition. The Journal follows APA 7, for referencing and citation, with minor adaptations in manuscript formatting as specified below.
Paper size: A4, margins: 2.5 cm (1 inch) on all sides.
Font: Cambria, 11 pt.
Line spacing: 1.2, with no extra spacing before or after paragraphs.
Alignment: left-aligned (ragged right). Do not use full justification or manual hyphenation.
Paragraphs: Indent first line by 0.5 in. using the tab key.
Page numbers: right-aligned, beginning with the title page as page 1.
Equations: submit as editable text (not images).
Abbreviations: spell out in full at first mention.
Authors must follow the standard order of sections:
Title page
Article title (Cambria 14 pt, bold, centered, sentence case).
Author details: full name; institutional affiliation (institution, department, city, country); e-mail address
ORCID iD (mandatory for corresponding author)
Corresponding author marked with an asterisk (*).
If there is no funding, state: “This research did not receive any specific grant from funding agencies in the public, commercial, or not-for-profit sectors.”
Data Availability Statement (DAS).
Author contributions (CRediT taxonomy) and Conflict of Interest statement
If applicable, include an Ethics Statement for research involving human participants or survey data, confirming informed consent and compliance with institutional standards.
Abstract and Keywords
Abstract length: 150–250 words, in English only.
Structure: Purpose; Design/Methodology; Findings; Practical Implications; Originality/Value.
Font: Cambria 10 pt, italic, justified.
Keywords: 4 - 5, listed below the abstract.
JEL Classification: Authors must include relevant JEL codes, listed below the keywords.
Main text (anonymous for review)
Manuscripts must be structured into the following required sections:
Introduction
Literature Review or Theoretical Background
Methodology
Results
Discussion
Conclusion
4. References
Must follow APA 7th Edition (see 'Section 4').
5. Figures and Tables
Tables must be fully editable (not pasted as images)
Figures must also be uploaded as separate high-resolution files in TIFF, JPG, or EPS format (minimum 300 dpi)
All figures and charts must use grayscale or high-contrast black-and-white shading
No titles inside the figure itself (titles and captions are outside)
Number all tables and figures consecutively in the order of appearance (e.g. ,Table 1, Table 2, Figure 1, etc.)
Table captions should appear above the table, left-justified, and include a bold label (e.g., Table 1)
Figure captions should appear below the figure, left-justified, and include a bold label (e.g., Figure 1)
The title must be in italics, written in sentence case, and end with a period.
Every Table of Figure must include:
source (or “Author’s calculation/illustration”)
explanation of abbreviations (if any)
methodological/data notes (as applicable).
All captions and notes should be left-justified
Ensure every table and figure is explicitly referred to in the text.
Use a decimal point and a space as the thousands separator (e.g. 31.1, 45 000.87)
If using third-party material, obtain and declare permission for reuse.
6. Appendices (if applicable)
Supplementary material such as questionnaires, extended datasets, technical notes, robustness checks, and detailed model specifications may be placed in appendices.
Cite appendices in text and list in the order of first mention (Appendix A, Appendix B, …).
Normally, figures and tables belong in the main text, not in appendices.
Headings must be numbered (1., 1.1., 1.1.1., …), Title Case, left-aligned, and consistent.
Level 1: Cambria 12 pt, bold; two blank lines before / one after.
Level 2: Cambria 12 pt; one blank line before and after.
Level 3 (and lower): Cambria 11 pt, italics; one blank line before and after.
Do not skip levels. If you introduce 2.1, include 2.2; if 2.1.1, include 2.1.2.
Do not include any personal or institutional identifiers in the anonymous manuscript .doc file (to preserve double-anonymous review).
The manuscript file must not contain any author identifiers in the text, footnotes, file name, or document properties (see 'Section 8').
The Journal follows the APA Style, 7th Edition for referencing and citation with Journal adaptations. Authors must ensure accuracy, completeness, and consistency in all references. Both in-text citations and the reference list must fully comply with the requirements below.
Every in-text citation must have a matching entry in References, and vice versa.
Do not use ibid., op. cit., supra, infra.
Every reference must have a corresponding bookmark within the document. Each in-text citation, e.g., (Smith, 2020) or Smith et al., (2020); must be hyperlinked to the corresponding bookmarked reference entry in the reference list.
The Editorial Board recommends that authors use relevant and up-to-date sources, preferably not older than ten (10) years, except when citing seminal or foundational works.
Parenthetical: (Surname, Year). Example: (Novak, 2025).
Narrative: Surname (Year). Example: According to Novak (2025)…
Page numbers are optional for paraphrases.
Short quotes (≤40 words): use quotation marks.
Parenthetical: “…” (Smith, 2020, p. 15).
Narrative: Smith (2020) stated that “…” (p. 15).
Long quotes (>40 words): block quote, 0.5 in left indent, same font/spacing, no quotation marks.
Two authors: cite both each time (Smith & Jones, 2023)
"Smith and Jones (2023) argued ..."
Three or more: first author + et al. (Keller et al., 2025)
Section title: References (use consistently; do not use “Bibliography” or “Literature”)
Entries must be:
Left-aligned, hanging indent 0.6 cm
Alphabetical by first author’s surname and consecutively numbered (1., 2., 3., …) for clarity
DOI or URL is required when available, with https://doi.org/ format; hyperlinks must be active
Italicize journal titles, book titles, and volume numbers
Journal article:
Smith, J. A., & Jones, B. C. (2020). Innovation in business excellence. Journal of Excellence, 45(2), 123–145. https://doi.org/10.1234/jms.2020.123456
Book:
Brown, P. R. (2019). Organizational quality and performance management. Routledge. https://doi.org/10.4324/9780429498765
Book chapter:
Miller, A. (2021). Quality systems in transitional economies. In D. Johnson (Ed.), Business excellence in emerging markets (pp. 55–78). Springer. https://doi.org/10.1007/978-3-030-12345-6_4
Website:
World Bank. (2024). Enterprise survey data. https://www.worldbank.org/data/enterprises
Authors must ensure that all submissions are original, unpublished, and not under consideration elsewhere. Submissions derived from conference proceedings may be considered only if:
the original conference paper is clearly disclosed at submission,
the conference version is publicly available online,
no copyright or exclusive rights were transferred to the organizer,
the submitted manuscript has been substantially revised and extended.
All authors must:
fully disclose any conflicts of interest (financial, institutional, or personal),
clearly state all sources of funding,
comply with international ethical standards for research with humans and animals, including:
prior approval from an Institutional Review Board (IRB) or ethics committee,
informed consent where applicable,
protection of participant privacy and sensitive data.
The Journal follows COPE-recommended procedures for handling misconduct. Violations (plagiarism, data manipulation, duplicate publication, undeclared conflicts) may result in immediate rejection or retraction.
Authors who wish to raise concerns regarding the editorial process, ethical breaches, or publication misconduct may contact the editorial office via the 'Complaints Policy' All complaints are handled confidentially and fairly.
All research manuscripts submitted are subject to screening for originality, plagiarism (self-plagiarism included), and AI-generated text using iThenticate and other content integrity tools. By submitting a manuscript, authors consent to these checks.
Manuscripts containing substantial plagiarism, overlap with prior work, or undeclared AI-generated content will be rejected or returned for revision.
Use of Artificial Intelligence (AI) Tools
To maintain research integrity and transparency:
Declaration
Authors must explicitly declare any use of AI tools (e.g., ChatGPT, image generators, machine learning models).
Declarations must specify the tool name and scope of use (e.g., language editing, data analysis, figure creation, idea generation).
This disclosure must appear in the Methods or Acknowledgments section.
Author Responsibility
Authors retain full responsibility for all content, including AI-assisted parts.
AI tools cannot be credited as authors or co-authors.
Authors must critically check all AI outputs for accuracy, originality, and compliance with ethical/legal standards.
Reproducibility and Transparency
If AI is used for research methods (e.g., data analysis, modeling), sufficient details (data, code, parameters) must be provided for reproducibility.
All research questions, interpretations, and conclusions must result from human judgment, not AI.
Prohibited Practices
Hidden or manipulative text (e.g., invisible characters, deceptive metadata) designed to bypass plagiarism or AI detection is prohibited.
Such misconduct will lead to immediate rejection and may be reported to the authors’ institutions.
The Journal applies a double anonymized peer review process to all research manuscripts (original research articles, review articles, preliminary communications, and professional papers). Author and reviewer identities are not disclosed to each other; both are known only to the editor. All communication is mediated through the Editorial Office and the OJS system.
External review
Each research manuscript is evaluated by at least two external experts. Reviewers are selected based on academic expertise and to avoid conflicts of interest (no reviewers from the same institution as any author, and no recent collaborators). Members of the Editorial Board are generally not invited to serve as reviewers. However, in exceptional cases, Editorial Board members may be invited if their expertise in a highly specific research area is required and provided that no conflict of interest exists.
Editorial decisions
Based on reviewers’ reports, the Editor may decide to:
accept the manuscript,
request minor revisions,
request major revisions, or
reject the submission.
In cases of conflicting reviews, a third reviewer may be invited. Revised manuscripts may undergo further review. The average time to first decision is approximately 4–6 weeks.
Suggested reviewers (optional)
Authors may propose up to three potential reviewers in the cover letter at the time of submission. These suggestions are non-binding and serve primarily to expand the Journal’s reviewer database. They will not be assigned to review the submitting author’s manuscript.
Suggested names must include:
full name,
institutional affiliation, and
official institutional email address.
The Editorial Team makes the final decision on reviewer selection, including assessment of potential conflicts of interest.
Non-peer reviewed content
Certain contributions (e.g., editorials, book reviews, announcements, corrections) are evaluated internally by the Editorial Board and do not undergo external peer review.
To preserve double anonymity, all identifying information (author's details) must be removed from submitted files. In MS Word (.docx):
File → Info → Check for Issues → Inspect Document.
Select Document Properties and Personal Information.
Remove all personal information.
Save before submission.
Repeat for all files (main text, figures, tables, appendices). Failure to anonymize may compromise review.
Additional requirements:
Author details should appear only on the separate Title Page (uploaded as a separate file).
References to your own previous work must be written in a way that does not reveal authorship (e.g., use “Author(s), Year” instead of “We have previously shown…”).
All manuscripts must be submitted electronically via the Online Journal System (OJS) on the Hrčak portal. Submissions by email are not accepted.
Register or log in to the OJS system.
Upload the following files separately:
Title Page (with full author details, affiliations, ORCID iDs, corresponding author marked with an asterisk),
Anonymous Manuscript (without author names, affiliations, acknowledgments, or funding details),
Supplementary materials (if any, such as datasets, figures, appendices).
Enter required metadata (title, abstract, keywords).
Confirm compliance with the Journal’s guidelines and policies (authorship, ethics, conflict of interest, plagiarism screening).
Submit.
Authors can track the progress of their manuscript and communicate with editors directly through the OJS system at all stages of the review process.
During submission, please upload a separate statement specifying each author’s contributions according to the CRediT taxonomy. Author contribution statements are collected during submission and will be published in the final version of the article. Only the roles that apply to the manuscript should be listed. Format example:
Author Contributions: Conceptualization – A.B.; Methodology – A.B., C.D.; Software - C.D.; Formal analysis – C.D.; Data curation – E.F.; Writing – original draft – A.B.; Writing – review & editing – C.D., E.F.; Supervision – G.H.
All listed authors must have made a substantial scholarly contribution (see 'Authorship and Contributions')
Changes to authorship (addition, removal, or reordering of authors) are not permitted after acceptance, except in exceptional cases (see 'Changes to Authorship')
Submissions are automatically screened for plagiarism and originality (see 'Plagiarism and AI-generated Content Screening')
The Journal encourages authors to make data, materials, and methods that support the findings of their manuscript available to the scholarly community, in line with theh FAIR principles (Findable, Accessible, Interoperable, Reusable).
A Data Availability Statement (DAS) must be included in every submission, clearly indicating where and how the data can be accessed, or explaining restrictions if the data cannot be shared. Examples of acceptable DAS:
The dataset supporting this article is available in xxx repository, at https://doi.org/xxxxx
The data are available from the corresponding author upon reasonable request.
This study did not generate any new data.
Authors are encouraged to deposit datasets in recognized institutional or subject repositories and to provide persistent identifiers (DOIs or accession numbers) wherever possible.
If the data include sensitive or proprietary information, authors must describe the restrictions and justify the limitations.
Providing access to data, code, or supplementary materials increases transparency, facilitates reproducibility, and may improve citation impact.
At submission: the DAS should be provided on the Title Page (not in the anonymized manuscript) to preserve double anonymity.
At publication: the DAS will appear in the final version of record, placed after the Funding statement and CRediT statement and before the Introduction.
Archiving
All published content is permanently archived on the Hrčak portal (the central platform for Croatian open-access scholarly journals), ensuring long-term preservation and accessibility.
In addition, all research articles are preserved in the Internet Archive (archive.org) within the dedicated collection of Poslovna izvrsnost – Business Excellence, ensuring international redundancy and perpetual access.
All articles include Digital Object Identifier DOIs via Crossref, with Crossmark for reliable citation and update tracking.
Author Identifiers and Research Data
Authors are strongly encouraged to include their ORCID iD ensuring accurate attribution and integration with international databases.
In line with the FAIR principles (Findable, Accessible, Interoperable, Reusable), authors are invited to share relevant research data in public repositories, supporting transparency and reproducibility.
Self-Archiving Policy
Authors are permitted to deposit all versions of their manuscripts:
Submitted version (preprint)
Accepted version (postprint)
Published version (Version of Record).
These may be deposited in institutional or subject repositories, provided that the final publication includes a full bibliographic citation and a link to the article’s DOI.
The journal’s self-archiving policy is registered with the Jisc Open Policy Finder, where Journal is listed as supporting the Green level of self-archiving, in line with international best practices.