Complaints Policy
The Editor-in-Chief of Poslovna izvrsnost – Business Excellence is responsible for maintaining the highest standards of ethics and editorial quality. We recognize the importance of a transparent and fair process for handling complaints related to editorial decisions, publication ethics, or production issues.
We accept complaints related to:
Editorial decisions (e.g., unjustified rejection, lack of peer review, excessive delays)
Author or reviewer misconduct (e.g., falsification of data, inappropriate behavior, undeclared conflicts)
Suspected plagiarism or ethical breaches (e.g., copied content, duplicate submissions, lack of ethical approval)
Conflicts of interest (e.g., undisclosed financial, institutional, or personal relationships that could unduly influence editorial decisions, authorship, peer review, or the integrity of the publication)
DOI or metadata errors (e.g., incorrect article title, author name(s), affiliations, abstract, keywords, publication date, pagination, or ORCID iDs)
Technical issues with article access or publication (e.g., broken links, missing files, incorrect formatting or version)