ISSN: 1846-3355
e-ISSN: 1848-9060
E-mail: editor-be@net.efzg.hr
Frequency: Jun - Dec
First published in 2007
Publisher: University of Zagreb, Faculty of Economics & Business,
J. F. Kennedy Square 6,
10000 Zagreb, Croatia.
© The Author(s). Published by Poslovna izvrsnost – Business Excellence, University of Zagreb Faculty of Economics & Business
Publishing model: The Journal operates under a Diamond Open Access model.
Poslovna izvrsnost – Business Excellence is an international, double-blind peer-reviewed scholarly journal that publishes theoretical and empirical research on business performance, quality, and organizational excellence across sectors and regional contexts, with a specific emphasis on the application and evolution of globally recognized frameworks within Central and Eastern Europe (CEE).
The journal examines how globally recognized frameworks - such as EFQM, ISO-based quality systems, ESG standards, and lean methodologies - are interpreted, enacted, and institutionally embedded through strategic leadership, organizational learning processes, and technology-enabled transformation. We are particularly interested in empirical and conceptual contributions that explore how these models evolve and gain operational relevance within distinct regulatory, institutional, and cultural settings, with a regional focus on CEE. Emphasis is placed on studies that assess how such frameworks drive measurable advancements in performance, quality, and sustained excellence across varied sectoral domains.
We welcome submissions addressing both private and public organizations across sectors including manufacturing, services, public administration, healthcare, education, energy, finance, and digital platforms. Contributions may examine performance and learning dynamics at organizational, team, or ecosystem level.
Relevant topics include, but are not limited to:
Digital Transformation and Innovation
Research on technology-enabled change in organizations and innovation ecosystems: Industry 4.0 adoption, organizational readiness for AI-based transformation, strategic deployment of digital platforms, and cross-sectoral innovation ecosystems.
Strategic Performance and Excellence Frameworks
Studies on how performance systems and excellence models are designed, implemented, and adapted across organizational and sectoral contexts: strategy execution, new models of value creation, performance measurement, and empirical reassessment of excellence frameworks (e.g. EFQM) across sectors.
Leadership and Organizational Development
Research on leadership practices and organizational capability development that enable performance and transformation: leadership behaviour and design, change-oriented learning, talent systems, and organizational culture as enablers of strategic and operational transformation.
Quality Management Systems and Process Improvement
Studies on the development, integration, and performance impact of quality systems in varied organizational settings: quality beyond compliance, integration with sustainability, sector-specific governance, integratet systems, organizational effects of quality standards, audit practices.
Sustainability and ESG Evolution
Research on how organizations conceptualize, structure, and implement sustainability and ESG responsibilities: sustainability strategy, the design and development of new ESG frameworks, and organizational capabilities for responsible business.
We welcome empirical and conceptual research that demonstrates analytical depth and contextual relevance. This includes quantitative, qualitative, comparative, case-based, and mixed-methods approaches, provided they contribute to advancing knowledge in business performance, quality, and organizational excellence.
The journal is intended for scholars, researchers, practitioners, and policy-makers interested in these areas, particularly those working within or focusing on the Central and Eastern European context.
Articles are published in English. The journal supports interdisciplinary perspectives, provided they offer substantive insights aligned with the journal’s core themes.
Our scope and mission are aligned with several United Nations Sustainable Development Goals (SDGs), particularly those addressing innovation, economic growth, responsible business conduct, education, and institutions that foster long-term excellence.
© The Author(s). Published by Poslovna izvrsnost – Business Excellence, Faculty of Economics & Business, University of Zagreb.
Authors retain copyright and grant the Journal the right of first publication.
This Journal operates under a Diamond Open Access model in which neither authors nor readers pay fees. This model is endorsed by Science Europe (see link) and leading academic organizations.
All articles are published under the terms of the Creative Commons Attribution Non-Commercial 4.0 International License (CC BY-NC 4.0) (see link). This license allows for non-commercial use, sharing, and reproduction in any medium, provided the original author and source are properly credited.
The journal’s self-archiving policy is registered with the Jisc Open Policy Finder, where it is clearly stated that the Journal supports the Green level of self-archiving, allowing deposit of all manuscript versions.
The Journal is a member of Crossref, and all published articles are assigned a DOI (see link) to to ensure persistent citation and discoverability.
The full-text archive of all issues is freely available on Hrčak Portal at hrcak.srce.hr/en/poslovnaizvrsnost and is also preserved globally via the Internet Archive archive.org, ensuring continuous open access and long-term digital preservation.
The Journal operates via the Open Journal Systems (OJS) platform for submission, peer review, and publishing workflows. Authors submit manuscripts exclusively through the OJS portal.
